We are an Apple
Premium Service Provider

Our technicians are Apple-trained, so you can trust us with all your Apple devices. That means we use genuine Apple parts to deliver certified repairs. What's more, we are recognized by Apple for exceptional customer satisfaction.

As a Premium Service Provider, iLove Computers provides both warranty and out of warranty repairs, upgrades and more. We aim to provide the best possible customer service and our goal is to get you back up and running as soon as possible. If you drop your equipment off in the morning we aim to diagnose the problem that same day when possible and get back to you with the diagnostic results and repair options ASAP.

When you visit iLove Computers our priority is to assess your needs and help you get up and running as quickly as we can. Sometimes it's as simple as selling you the right product to resolve your issue. Other times it's an opportunity to teach you how to get the best from your Apple products. Sometimes it involves booking in a repair so our Apple Authorised Service Technicians can repair your device.

Noosa ServiceWhen your Apple product has a hardware failure and it is inside Apple Limited Warranty, or covered under Australian Consumer Law, there is usually no cost involved.

We can also provide service repair, technical training and support if the issue is software-based, or not covered under warranty.

Our general bench support pricing is as follows:-

Instore Bench Service - Book here Price
Bench Diagnostic - Mac or iOS Free
Quick Support - less than 5 mins Free
Bench Support - 15mins $25
Bench Support - 1 hour $99

 

Mooloolaba-serviceIf you need to use our internet connection for performing updates or general browsing we charge $10 and we have a comfy couch you can use during the time needed.

If your Apple device is not covered by warranty and we need to book it in for our Apple Authorised Service Technicians to repair, the following pricing applies:-

Mac Service Price
Diagnose Computer issue when Bench diagnostic is not conclusive, or we need to open the Mac (includes written insurance quote on Mac computer damage, if required) $99
Authorised Service Technician work $119/hr
Mac OS Upgrade/Install (does not include purchase of OS) $50
Spring Clean (general system optimisation to improve stability and speed) $119
Malware/Adware removal $50
Mac to Mac Transfer (all data and Apps - NB. some Apps may require re-registration) $75
PC to Mac Transfer (documents, photos, music, movies ad email when possible) $149
Install new SSD or HDD + Migrate Data + Test Storage (HDD or SSD not included) $149
Data Recovery/Transfer - Instore using software-based tools $99 - $149
Data Recovery/Transfer - Ship to professional data recovery experts $30 + Quoted

 

iPhone/iPod/iPad/Other Service Price
Diagnose or Restore iOS device to factory default
(includes written insurance quote on iOS device damage, if required)
$30
Battery replacement on iPhone 6 and later $59.99
Battery replacement on iPhone 5/5c/5s $140
Battery repair on iPad (whole unit replacement) $170
iPhone display repairs See here

 

When you need support at your place, we have technicians available to come onsite and look after your technical and training needs.

Onsite Support - Book here Price
Onsite - Training or technical support - 1st Hour (inc.travel if less than 20km from store) $129
Onsite - Additional hours $99
Onsite - Travel fee (more than 20km/less than 30km from store) $20
Onsite - Travel fee (more than 30km) Quoted